Inputs
1. A clear view of the current situation.
2. Business evaluation through interviewing key personnel.
3. Understanding where you are, where your competitors are and where the market is heading.
4. Capturing who your target is and how you can meet their needs through:
- Data evaluation
- Shopper research
- Insight development
Outputs
A strategy that is clear and in-tune with your business needs:
- Vision and values
- Strategic dimensions
- Distinctive tactics
- Strategic thrusts
- Size of prize
- Clarity on enablers
Enablers
Delivering strategies requires:
- Business focus
- Ownership of each element with agreed timelines and deliverables
- Dedicated resource
- Team capability
When PepsiCo USA identified the need to rethink their focus within the convenience channel, they joined with srcg to develop a convenience strategy in conjunction with their key retailers. This collaborative process delivered strong category growth to the retailers involved, while PepsiCo was rewarded with outstanding growth in total sales across the channel; recorded as more than twice the market average.
"The collaborative efforts of PepsiCo, srcg and several key retailers has uncovered the essential elements of success for all C-store operators."
- Don Quigley, Senior Vice President - Convenience (2004), PepsiCo |