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alt  Implementation

In retail, delivery is everything. Effectively implementing business plans, strategies and tactics requires planning, rigour and application. Integral to all this is the identification and engagement of all functions within your business, bringing them together to drive execution.

srcg believes passionately in applying the same distinctive focus to the implementation of the solution as they do to the solution development itself. As a result, srcg has earned a global reputation for execution; for making tactics come to life.
If the solution does not deliver to the shopper, then the investment has been wasted.

To orchestrate delivery, srcg has built up a bank of world leading implementation methods and tools. The processes ensure delivery is optimised, but never at the expense of pace. A continuous focus on improvement means implementation is never the final stage; it is the first step towards the next generation of solutions.

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Process

1. Process Definition

Tailor an implementation plan to meet business needs, based on five key steps:

  • Plan
  • Test
  • Review
  • Rollout
  • Feedback


2. Planning

People engagement and information management:

  • Action planning
  • Stakeholder analysis
  • Timelines
  • Dependency analysis


 
3. Execution

Co-ordinate delivery of the plan with the authority to act and the ability to react:
  • Tactical prioritisation
  • Scenario planning
  • Implementation framework
  • Test design
  • Review process

Each step of the process is effectively managed through the srcg implementation solutions package
  • Communication Matrices
  • Road Shows
  • Traffic Lights
  • Assessment Scorecards
  • Feedback and Review

When Marks and Spencer won 'multiple retailer initiative of the year' at the retail industry awards, what really impressed the judges was the speed and smoothness with which the plans had been implemented in-store. Historically, this is where Category Management breaks down. srcg was instrumental in ensuring the focus on execution was embedded in the process from day one of the programme.

"The srcg process has provided Marks and Spencer with a structured approach to meeting our customer needs. Their determination and grit has delivered plans in store, on time and on budget."
- Guy Farrant, Head of Trading, Marks and Spencer Foods

For further information please contact srcg on +44 (0) 20 8944 8400 and one or more of their team will meet with you to discuss your needs.
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delivering distinctive solutions
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